Contact information

Contact Us

Our customer support team is available to assist with product questions, order information, shipping concerns, return requests and other matters relating to purchases made through jorqyx.com.

Customer Support

Email: service@jorqyx.com

Telephone: 025-58497475

Customer Service Hours:
Monday–Friday
9:00 AM–5:00 PM U.S. Pacific Time

When contacting us regarding an existing order, please include your order number and the email address used during checkout.

If an item is damaged, defective, incorrect, incomplete or materially different from its description, please provide photographs or video where relevant so that the issue can be reviewed.

Return Requests

Please contact us before returning an item. After an eligible return request has been reviewed and approved, customer support will provide the appropriate return instructions and return warehouse address.

Please do not send returns directly to our business registration address unless customer support specifically instructs you to do so.